POS Solutions for Grocery
Proudly serving Cambridge since 1979
Gift Shop
Gift shops are wonderous places where all your wishes and whims can come true, but gift store owners know that they are challenging businesses to run and they require a decent amount of both creativity and management to make them successful. Getting the gift shop point of sale system correct then is important to having the right tools when you need them. Having something that looks good also needs to be something that works well in the environment it was designed for.
Cloud POS for Gift Shops
Any Operating System
Heartland Retail POS for Gift Shops is completely operating system agnostic working on the most popular operating system platforms, Microsoft Windows, Google Android, and Apple iOS, which means merchants have near unlimited choice as to how they manage their hardware choices. Would you like to have Apple in the office, Windows at the POS and Android tablets on the sales floor? With Heartland Retail POS you can do it!
One of the most challenging aspects of managing a gift shop is the constantly changing inventory. Sure, that teddy bear is cute, but it comes in 18 colours, 3 sizes, a dozen holiday themes and occasions, and a dozen cute sayings stitched on it’s chest, and has a different order code for each permutation and combination, and no barcodes. The worst part is they will have a new version in 3 weeks. For this reason, flexible inventory management is extremely important.
Functions like auto-add number when building items, inventory matrix, item imports, transfers, adjustments, cycle counts, and point-in-time inventory reporting are some of the common basic tools available. With Heartland Retail POS for Gift Shops, you will know exactly how much you own across stores and channels in real time, ultimately increasing control, inventory rotation, and margin.
Purchasing
Good order management is about ordering the right products, at the right time, for the right cost.
Easily create customized purchase orders for your gift shop, using key features to enforce accuracy when shipments are received and view real-time alerts right on your dashboard. Effortlessly create barcode labels directly from the PO as you receive, and if necessary, you can process returns to vendors.
Later, build custom reports that allow you to analyze each item’s journey from order through sale, to assist with better buying. Armed with mobile data, meet vendors with the right insights to negotiate strategically. Create purchase orders on the fly, saving time and money, and once the items land, get them to the stores efficiently with receiving tools designed to root out errors. Distributed order management allows you to optimize inventory across all channels in real time, reaching customers where and how they shop and boosting efficiency.
Customer Tracking
Enable your staff to provide your customers with a better experience with the Customer Dashboard, which gives gift store associates the important information they need about the client when they need it. Automatically popping up any time a customer is attached to a transaction it provides valuable information about how frequently a customer shops, their total spend, average spend, what they buy and are interested in, and how often they return products.
Expand your capabilities with some of the most popular loyalty and marketing integrations in the gift store industry that are available using the powerful Open API available.
Reporting & Metrics
The Heartland Retail POS Dashboard enables gift store merchants with real time metrics on their businesses “at a glance”, providing actionable data so that merchants can make the right decisions in a timely manner. Every time a sale is made it updates the dashboard and data can be compared and measured against a “sales plan” that has been created by the merchant, and all data can be compared between any two time periods.